Why I love Acer Computers
Saturday, May 17th, 2008
Ok…I have to admit it. I have a crush on the Acer Corporation. Want to know why?
One day my laptop (under a year old) just decided not to power on. I called Acer Tech Support, they put in a service order and instructed me to ship my laptop to their repair shop. (My expense on the shipping.) Wait….it gets better.
Acer received my laptop and 3 days later, they sent me an email saying the unit was being shipped back. Wow…that was fast. So I call Acer’s support line to ask what the problem was. It was the mainboard. They replaced it! (Since it was in warranty, the replaced part was free!) That’s like getting a whole new computer!!
I have never had such an easy repair process!! Thank you Acer repair guys! (You can bet I am going to purchase the extended warranty…now that I know they really do fix the units. That’s more than what I can say about some other computer MFR’s I had repair orders with.)